HomeMy WebLinkAboutMinutes - Technologies Board - 02/06/2023 - RegularMINUTES OF THE REGULAR MEETING OF THE TECHNOLOGIES BOARD
HELD ON
The Regular Session of the TECHNOLOGIES BOARD of The Colony, Texas was called to order
at 6:30pm on the 61h of February, 2023 at Trinity North, 6053 MAIN STREET, THE COLONY,
TEXAS, with the following roll call:
Stephen Hoffinan
Absent
James Ries
Present
Robert Michelson
Present
Michael Hawkins
Present
Steven Elliott
Present
Dennis Kilmer
Present
Patrick Patterson
Absent
Council Liaison
Robyn Holtz Present
With Five out of Seven members present a quorum was established and the following items were
discussed.
1.0 1 CALL MEETING TO ORDER
1.1 General announcements
Chris Cuellar IT Director introduces new board member Dennis Kilmer.
2.0 1 DISPOSITION OF MINUTES
2.1 Acceptance of Technologies Board Minutes for a meeting held on October 19, 2022.
Motion to approve — James Reis; second by — Dennis Kilmer
3.0 1 CITIZEN INPUT
none
4.0 1 AGENDA ITEMS
4.1 Discuss and make recommendations on replacement of the City's interactive voice
response (IVR) system for payment of utility bills.
Chris Cuellar advises the board that our cities current IVR server hardware is reaching its
end of life and the software needs a major upgrade or swap to another solution. At this
point, IT and Customer Service Director Molly Owczar have met prior to discuss options
and are recommending a switch to another solution. The proposed switch would be to Tyler
Technologies, which is the same company that we have the utility billing software through.
There would be no upfront implementation cost. The only cost difference is a cost per
transaction fee of $1.25. This new IVR solution will be cloud based.
4.2 Update the board on Laserfiche document management and fiber infrastructure
projects.
The Laserfiche contracts have been signed, and a meeting is scheduled to go over project
implementation with their technical staff.
The Fiber infrastructure has 9 phases; all permits are approved by the City of The Colony,
and in addition, there are two TX DOT permits that are also approved. Currently, we are
waiting on the vendor, TDC2 to come out and check that conduit is intact and clear, then
they will start boring. They anticipate that they will potentially begin by the end of
February.
4.3 Board to provide direction to staff regarding future agenda item.
Robert Michelson advises he would like to have another tour of the IT area.
5.0 ADJOURNMENT
With no further business, the meeting adjourned at 6:46p.m.
APPR9VED: --
0Aa vV^C-i.IL-
en Elliott, Chairman Aman a Garcia, Reco(din ecretary