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HomeMy WebLinkAbout08/23/2012 LIB MINUTES CITY OF THE COLONY LIBRARY BOARD AUGUST 23, 2012 A REGULAR SESSION of the LIBRARY BOARD of the City of The Colony, Texas, was called to order by Chair Gehrke at 7:01 p.m. PRESENT: Sandi Gehrke Place 1 Marlene Martin Place 2 Frederick Rushing Place 3 Nicole Rodriguez-Terrell Place 4 Joanna Krueger Place 5 Jade Kelly Place 6 ABSENT: Audra Preston Place 7 STAFF: Joan Sveinsson Library Director Jeannie Baellow Recording Secretary 1. Citizen Input. The Board viewed The Colony History video created by Communications Director Diane Baxter and Technical Services Librarian Megan Charters based on the research compiled by The Colony Local History Committee. 2. Consider approval of the minutes of the July 26, 2012 Regular Session. Vice-Chair Rushing moved to approve the minutes as presented. Member Krueger seconded the motion and the motion passed unanimously. 3. Discussion and consideration of proposed revisions to the Interlibrary Lending Policy to incorporate changes for improved operation with the new Interlibrary Loan program. Before discussing the revisions, the Board received information about copyright basics and viewed a video about copyright issues; the Library staff has to consider copyright compliance in fulfilling interlibrary loan requests. The Board then reviewed the proposed policy revisions. Vice-Chair Rushing moved to approve the recommended revisions; Member Martin seconded the motion and the motion passed unanimously. 4. Reports and discussion regarding Library Board goals and projects for 2012: a. Quarterly review of results of customer satisfaction surveys. The Survey Summary Report was distributed to the Board for review and discussion. One hundred twenty-one survey responses were collected from November 2011 to date. The results for the overall questions were generally positive, with average responses for each being between 8.3 and 9.23 on a scale of 1-10 with 10 being the highest ranking: importance of the Library to the respondent 9.01; satisfaction with services 8.7; meeting of service expectations 8.43; quality of services 8.73; likelihood of recommending the Library's services 8.85; likelihood of reusing the Library's services 9.23; quality of materials describing available services 8.3; and ease of submitting suggestions and comments 8.53, Forty-nine people responded to the questions comparing the value of this library with other libraries, over 59% of them perceived this library as providing equal value (28.6%), more value (16.3%), or much higher value (14.3%); 16.3% of them said they do not use other libraries, and over 24% of them found this library provides lower value (18.4%) or much lower value (6.1%). Much of the Board's discussion focused on the comments submitted by respondents and strategies the staff can take to improve services and perceptions Library Board 08-23-12 Page 2 based on those comments. The survey tool is quite comprehensive, but the service is also quite expensive and, given the relatively low number of respondents and the complexity of the results analysis, it is more product than is needed for the future. It has been determined not to renew the service when the contract with Counting Opinions expires on August 31, 2012. Director Sveinsson will meet with staff to review the results and discuss methods of improving services and perceptions. Future surveys in the upcoming fiscal year will be brief surveys that can be implemented using the free version of Survey Monkey. b. Board presence at TCPL events and TCPL public relations activities: reports and discussion of participation by individual board members. Chair Gehrke observed the Read to Me Finale, featuring Sandy Shrout and her Puppets and reported that Ms. Shrout is a very good puppeteer. Chair Gehrke also observed the SRC Finale Celebration featuring percussionist Len Barnett and reported that Mr. Barnett is an excellent musician. Vice-Chair Rushing assisted with the set up of TCPL's booth at The Colony Back 2 School Bash, Chair Gehrke helped provide information about TCPL's resources and services to booth visitors and Member Krueger helped pack up the booth supplies and unload them back at the Library. c. Library visits: No report. 5. Receive update and discuss the following Friends of the Library activities: a. Adopt-a-Chair. Thirteen chairs have been adopted; seven remain available for adoption. b. FOTCPL Presents! Meet the Authors & Illustrators, September 15. Adult & Outreach Services Librarian Nancy Boykin is coordinating this event which will feature local authors and illustrators who will be on-site from 1-4 p.m. to meet the public and to sign and sell their books. The multipurpose room will be staged as a "green room" with snacks and water provided by FOTCPL; FOTCPL Vice-President Mac Caldwell will be present to assist the authors, greet the public, and provide other assistance as needed. c. Fall membership meeting, September 15. This open general membership meeting will begin at 4:30. Director Sveinsson will invite local author and Red River Historian Robin Cole Jett to speak at the meeting. 6. Receive update from staff and discuss the following items: a. Public relations events and programs: L Summer reading incentive clubs and programs. • SRC youth registration: 759 (6.3% decrease from last year's 810). It was noted that participation of children in daycare facilities increased, but all other categories decreased. Staff will be seeking ways to improve participation next year. • SRC Program Attendance o SRC daytime program attendance: 813 (25% decrease). o Family evening program attendance: 88 (4% decrease). o Daycare school-age program attendance: 589 (11 % increase) • Read to Me Finale participation: 97 (18% increase). • Fired Up About Reading attendance: 163 (40% decrease); Ride on the Fire Truck awarded to: o 1 st day of school: Matthew Amelines, Carney Elementary; Library Board 08-23-12 Page 3 0 2~d day of school: Lani Berg, Ethridge Elementary; 0 Td day of school: Matthew Pynes, Ethridge Elementary. ii. "Oldies but Goodies" book read. This annual event has not met participation expectations and will be discontinued; staff is seeking Ideas for an alternate promotion for next August. iii. Griffin Middle School Back to School Bash. Director Sveinsson, Electronic Resources Librarian Cary Cox, and Circulation Clerk Holly Martin staffed the TCPL booth at this August 16th event; information about TCPL resources and services were distributed to 132 booth visitors and 11 library cards were issued. iv. The Colony Back 2 School Bash. Director Sveinsson, Electronic Resources Librarian Cary Cox, and Circulation Clerk Holly Martin, assisted by Chair Gehrke, FOTCPL Vice-President Mac Caldwell, and TAP President Lening Gonzales staffed the TCPL booth at this August 21St event. Information about TCPL resources and services were provided to 771 booth visitors and 22 library cards were issued. Staff had pre-stuffed 222 leftover summer reading club bags with library informational brochures and bookmarks; after that supply was depleted, individual promotional items such as electronic resource brochures, Live Homework Help cards, and North Texas Libraries on the Go bookmarks and cards were distributed. The pre-stuffed bags Increased efficiency of distribution at this fast-paced event; Director Sveinsson will seek funding to fully supply bags for next year's event. v. Electronic Resources Workshop. Electronic Resources Librarian Cary Cox designed this August 23rd introduction/overview workshop geared toward educators. Staff promoted it at the Back to School events. A. TEAL mobile computer lab classes. TCPL has been selected to host computer classes provided through the Texas State Library's Technology Expertise, Access and Learning Project (TEAL). TEAL provides trainers and computers for this free training for the public. The program is funded by the American Recovery and Reinvestment Act - Broadband Technology Opportunities Program. Registration is required; the classes to be offered are: Computer Basics: Tuesday, August 28, 1 - 3 p.m.; Online Job Search: Tuesday, August 28, 4 - 6 p.m.; Introduction to Microsoft Word: Wednesday, August 29, 10 a.m. - noon; and Introduction to Microsoft Excel: Wednesday, August 29, 1 - 3 p.m. b. TSLAC Impact Grant. This grant in the amount of $9,137 has been awarded to TCPL to support, expand, and improve TCPL's early literacy outreach to children in day care centers; the grant contract will be placed on the City Council agenda as soon as it is received. c. YALSA/Dollar General Grant. The two summer teen interns have completed their internships and final reports have been submitted to YALSA. d. FY 2011-12 and FY 2012-13 budget considerations. The Impact grant will be included in the Library Department's revenue budget and in the operating budget rather than administered through the Library Grants Fund. The Library's supplemental request for funds to replace one-half of the public access computers has been approved. Library Board 08-23-12 Page 4 e. Service Improvements: L Microfilm reader/printer. The new microfilm reader/printer is now operational and is located in the History Corner. This equipment has the capacity not only to print from the microformat images, but also to send them via email as PDF files. ii. Navigator ILL lending/borrowing program. The Texas State Library and Archives Commission (TSLAC) has contracted with the Interlibrary Loan program through OCLC (a worldwide library cooperative). TCPL's holdings are now visible worldwide; in the first few days of operation, TCPL received five requests for loans from its collection - predominantly for older fiction and graphic novels. Director Sveinsson's initial concern regarding the shipping costs in providing these loans to other libraries has been alleviated by assurance from TSLAC staff that a net lender reimbursement program is in place; it will reimburse libraries that lend more items than they borrow at a rate of $4 for each item lent in excess of the number of items borrowed. 7. Review list of September library programs. The Board members reviewed the list. The next Board meeting is scheduled for September 27, 2012. The meeting adjourned at 8:22 p.m. i j Sandi Gehrke, Chair Jeannie Baellow, Secretary